Web shop general terms and conditions

Web shop general terms and conditions

I. General

These terms apply to all supplies and other services via the WEINGUT REBENHOF web shop. The offers in our web shop are without obligation and non-binding. We reserve the right to make changes to our range of services.

II. Data protection

WEINGUT REBENHOF respects its customers' privacy and complies strictly with all applicable data protection provisions. Personal data that WEINGUT REBENHOF collects or processes in the course of customer registration or in its operations will be used by WEINGUT REBENHOF only within the limits of legal provisions. WEINGUT REBENHOF uses customer data only to complete the specific order. WEINGUT REBENHOF will not pass personal customer data to third parties without the customer's express consent. This does not apply where WEINGUT REBENHOF is legally obliged to issue data.

III. Conclusion of the contract

Your order is an offer to conclude the contract only. The contract comes into effect only when the items ordered have been despatched.

IV. Prices and payment

All prices in our web shop are inclusive of 10, 12 or 20% VAT as indicated. Postage costs are calculated according to weight and specified separately on the invoice. These current postage costs are provided as a link with the order information.

V. Despatch/delivery times

Orders are sent via DPD or UPS, who collect the articles from us and guarantee delivery within 48 hours. If the customer expressly requires a special delivery type, we will calculate the additional costs of this. Special requests with respect to delivery type must be specified with each new order. If you wish to collect your order, please notify us by telephone in advance!

VI. Warranty

Goods are delivered in merchantable quality. Features are guaranteed only when these are specifically agreed in writing. Our warranty is defined by legal provisions, provided no special regulations are included in the following. The customer must report obvious defects, wrong deliveries and incorrect quantities immediately, and at the latest within 7 days of receipt of the goods, precisely specifying the error and quoting the invoice number to


Hartmut AUBELL

Ottenberg 38

8461 Ratsch a d W

Tel.: +43 3453 25750


VII. Acceptance of the goods

Should goods be returned to us with a postal service stamp stating 'not collected or acceptance refused', the customer will be charged a processing fee of 10 euro.

VIII. Mandatory information

When registering, the customer is required to provide true information and inform WEINGUT REBENHOF immediately about any changes (name, address, e-mail address, telephone number).

IX. Special offers

Special offers are non-binding. There is no requirement to continue special prices. Special offers apply as long as stocks last.

X. Validity

Should any one provision of these terms and conditions be or become invalid, the validity of all the remaining provisions remains unaffected. The parties are obliged to retrospectively replace the invalid provision with a valid regulation that is as close as possible to the intended purpose of the invalid provision.

XI. Applicable law, place of fulfilment, court of jurisdiction

Austrian law applies. The place of fulfilment and payments is Ratsch. The court of jurisdiction for all disputes arising directly or indirectly is the competent court in Leibnitz.

XIII. Retention of title

The goods remain the property of WEINGUT REBENHOF until payment is made in full.

Ratsch, May 2016